Terms of service
Terms of Service
Last updated: 30 July 2026
Welcome to Deuces Padel Co. These Terms of Service ("Terms") govern your use of our website https://deucespadel.com (the "Site") and your purchase of products from us, including padel rackets, grip tape, print-on-demand clothing, and bundles. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our Site.
1. About Us
Deuces Padel Co is a UK-based online store selling padel rackets, grip tape, print-on-demand clothing, and bundles of these products.
Business name: Deuces Padel Co Email: info@deucespadel.com Business address: 18 St Kitts Drive, Eastbourne, BN23 5TL, England
2. Eligibility
By using our Site and placing an order, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or guardian, and that you have the legal capacity to enter into a binding contract.
3. Products
We make every effort to display our products, including colours, materials, and descriptions, as accurately as possible. However:
- Slight variations in colour may occur due to screen display settings.
- Print-on-demand items are produced individually to order once purchased; minor variations between items (e.g. print placement) may occur as part of the production process.
- We reserve the right to discontinue or update any product at any time without notice.
- We reserve the right to limit the quantities of any products purchased per person, household, or order.
4. Pricing & Payment
- All prices are listed in [Insert Currency, e.g. GBP (£)] and are inclusive/exclusive of VAT where applicable [Insert whichever applies].
- We reserve the right to change prices at any time without notice; the price charged will be the price displayed at the time you place your order.
- Payment must be made in full at the time of ordering via the payment methods available at checkout.
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel an order after payment has been taken, you will receive a full refund.
5. Orders & Order Acceptance
Placing an order through our Site constitutes an offer to purchase. All orders are subject to acceptance and availability. We will send an order confirmation email once your order has been received; this confirms receipt of your order, not our acceptance of it. A contract between us is only formed once your order has been dispatched.
6. Shipping & Delivery
All orders are shipped within the United Kingdom in line with our [Shipping Policy], which forms part of these Terms. Please refer to our Shipping Policy for processing times, delivery windows, shipping costs, and our free shipping threshold.
7. Returns, Refunds & Cancellations
We want you to be happy with your purchase. Our returns policy is as follows:
- You may return most items within 30 days of purchase, provided they are unused, in their original packaging, and in a resaleable condition.
- This 30-day return window applies to all products, including print-on-demand clothing. However, print-on-demand clothing is not eligible for size exchanges — if you need a different size, please return the original item for a refund (subject to the conditions above) and place a new order.
- We cover the cost of return postage — please contact us at info@deucespadel.com to arrange your return before sending anything back.
- Once we receive and inspect your returned item, we will process your refund to your original payment method within 10 business days.
- This returns policy is in addition to, and does not affect, your statutory rights under UK consumer law, including your right to cancel most orders within 14 days under the Consumer Contracts Regulations.
8. Faulty or Damaged Items
If an item arrives faulty or damaged, please contact us at info@deucespadel.com as soon as you receive your order, and no later than 48 hours after delivery, with photos of the damage and packaging, so we can resolve the issue promptly. This does not affect your statutory rights under UK consumer law.
9. Intellectual Property
All content on this Site, including logos, product designs, images, text, and graphics, is the property of Deuces Padel Co or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our Site without our prior written consent.
10. User Conduct
When using our Site, you agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorised access to our systems or interfere with the Site's operation.
- Submit false or misleading information, including fraudulent payment details.
- Use automated tools to scrape or extract content from the Site without permission.
11. Limitation of Liability
To the fullest extent permitted by law, Deuces Padel Co shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
12. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal reasons. The updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@deucespadel.com